Madden 25 Our servers cannot process your request at this time.

Telekom

Day 9 of no access to MUT servers.

Guess the server maintenance did not fix.

On PS5

Error Message - Cannot access your request. Please try again.

Had access prior. Can play CFB UT and FC24 UT.

Also get kicked out of Superstar KO.

Hello, everyone. If you haven't yet, make sure you try what is suggested in the accepted solution here. Try creating a new lineup. Don't edit the current one. Create a new one with the same players and use that instead.

That would be great if I could get into MUT. I can get into the game and play training, skills, etc….

As soon as I click to go to MUT, it starts then I get the above message. So I can’t make a new lineup if I can’t get into the freakin mode.

Day 10 of no access to MUT servers.

Guess the server maintenance did not fix.

On PS5

Error Message - Cannot access your request. Please try again.

Had access prior. Can play CFB UT and FC24 UT.

Also get kicked out of Superstar KO.

Please don't tell me to generate a new lineup. If I can't get into MUT, I can't make a new lineup. I can get into Training, skills, Play Now (except SS KO), etc....

As soon as I click to get into MUT, the below message appears.

@SlapShotSal 

Try deleting the personal saved data for Madden 25. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate Madden 25 and delete the saved data

I’m on PS5. Are you saying to delete my profile?

@SlapShotSal 

No. Following those instructions does not delete your profile.

Just did that. Deleted my PS5 save. So when I relaunched Madden, it made me go through settings, etc again.

Unfortunately same error message came up when I went into MUT.

@SlapShotSal 

As a test, try changing your connection to use a mobile hotspot. Let me know if that connects or not. This is just a test and not meant to be a permanent solution if it works.