Re: H2H Leaderboard Not Updating Rank

Yep..same happened.. i was reset to 1485 points and i won a few games , was up to 1650 and i lost it took 102 points from me..this game is broken and needs serious help.. makes me not even want to play..cant even hear my opponent talking [removed] either

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Same, I won 9/10 but that one lost dropped me a whole level.. str8 (removed)

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Anyone else Winning Games but then the RP points are subtracting like you're losing games? In my last 8 games since the reset of the season im 8-0 but I keep getting points subtracted. My last game I won 35-6 and they subtracted 9 points???

Same @uuhohh  It’s crazy how the number of issues for this game is growing the longer it’s out. This whole season, tier system is beyond awful and anyone who plays online h2h would’ve told EA to leave it as it was last year. 

Same!

I also lose points if someone rages quits when I’m winning.. 

Same! Which is CRAZY!

I agree who asked for a record reset etc..

Swear makes me so irritated. I won and it dropped my rank. Smh game is horrible 

@uuhohh Yup same thing keeps happening to me can’t even check leaderboards either

Yup everyone quits. And everytime I lose points.this game is broken has been broken. Gets more broken as time goes on 

Hey, folks

Wanted to jump in on the H2H issues reported by the community. I need to clarify some info as there seems to be a mixture of issues happening.

This is what I need from you! I need everyone to fill this out and be real specific so I can get your issue on the right thread. 

Product: Madden NFL 25
Platform:
Please specify your platform model. 
What is your gamertag/PSN ID? 
Date/time issue occurred?
What type of issue do you have? 
Which mode has this happened in? Online head-to-head Champs, etc. Please be specific about which mode you are playing.
Summarize your bug 
How often does the bug occur? 
What happens when the bug occurs?

Screenshots added: We love those screenshots!

@EA_Shepard given the amount of people on thread wouldn’t it be easier for you to relay message? It spans all platforms and is for online h2h. Records, leaderboards say no information available. When you win your ranking sometimes goes down and at best barely moves up. When you lose it often goes down an entire division. Fairly certain everyone here would say this exactly

Also jersey selections still do not work. Since launch btw. Online h2h and all platforms.  

@KsiZzler00 In some cases yes. But, when we report these they require that info for reporting so we cannot always just relay the information over because the end up asking for that. Plus a lot of players have different issues that may seem similar or cause similar issues in game.

Was just making a point as it has gone on deaf ears regarding jerseys but noted

For normal ranked online h2h (no MUT), we don't need seasons or record resets.  I only care about my accumulative record over the course of the year.  Who gives a damn about monthly seasons in online ranked h2h?

How is a 20-6 record less points than a 1-7 record?!?

52 points at that.. the reset apparently messed up the math big time; they’ve copied and paste the code for this game so much I really think it’s FUBAR’d

Does anyone else have a -for a ranking score?

Hey, Everyone

Wanted to drop in with an update. I escalated all the players I could find so far to the team and let them know we have multiple issues with H2H matches, leaderboards, ranks etc.

The main one for the leaderboard would be the Leaderboard Not Updating!

Once we get more updates from the team, we will let everyone know.

Thanks!

Thank you for the update!