Franchise mode
I’m upset about the quality of franchise mode in this game. The weeks have stopped updating, the way the cpu plays the gm, and the game is currently crashing when I advance more than 1 week. Please fix these issues.
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I can confirm this issue is still happening.
The Franchise start date has been stuck since early December. EA Support has confirmed to me multiple times that this is a server-side issue and not account-specific.
I contacted EA Support again today requesting a case number or escalation. The agent acknowledged the issue, stated it was reported to the game team, refused to provide a case number, and then ended the chat after I explicitly requested escalation or tracking confirmation.
This issue was also publicly acknowledged by the Madden team weeks ago, but that acknowledgment was later removed without a follow-up update.
Adding my report here so it is documented as another affected player. Screenshots are available if needed.
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