MADDEN 26 Wont let me take control of the QB auto pass glitch (tried Everything)

On PS5 MADDEN 26 with auto pass on I cant take control of the qb after the hike.  I've turn off restarted PS and turn back on twice, turn off all auto options under settings still wont work.  Need EA to patch this anf fix as it was working before the latest update.  Also EA this is my second post and really would be nice if you answer and help.