Madden continued dashboarding issues

Well another Madden football game and another game that you can't get through because you keep getting dashboarded playing on Xbox this seems to be a common theme for EA games last year was not too bad the year before that I actually had to request a refund because the game was absolutely 100% not playable so far I've been trying to play one preseason game and I have been dashboarded five times I am currently using the 10-hour trial thankfully because if it does not get fixed by time the end of the 10-hour trial I will not be purchasing this game come on EA get your stuff together and fix this was having the same issue and I was trying to play battlefield come on now why can't you figure this out year after year