Auction House Account Ban
I turned on the game today 9/5/2025 to see that ALL my coins which was OVER a million have been removed and i am BANNED from the auction house. I have done NOTHING wrong. I have violated no rule nor have i EVER used a 3rd party for coins. I have never given coins to others nor traded. I have done NOTHING but what is within the game. I have bought and sold items on the auction house as i and EVERYONE else has done for the ENTIRETY of the Madden franchise. I have simply bought cheap cards and sold them for a higher price as i have always done, COMPLETELY within the confines of the game. I can ONLY assume this is some kind of technical glitch of a faulty detection method. I expect that my coins will be returned and my ability to use the auction house will be restored promptly. Thank you for resolving this. HOW MANY OTHERS HAVE BEEN AFFECTED BY THIS FALSE BAN ? WHAT DO WE DO ABOUT IT ?
We don't know the details of your ban here on the EA Forums, as CMs have no visibility into account sanctions. However, if you feel you have been incorrectly banned, you can dispute this decision with the Terms of Service team through the link here.
- Click Contact Us at the top of any page on EA Help.
- Select the game from which your account was banned or suspended. If it’s on your whole EA Account, choose the EA app.
- Choose your platform.
- Select Manage My Account, then Banned or Suspended Account.
- Click the Select Contact option.
- If you haven’t already done so, sign in to your account with the ban or suspension.
Please let us know if these steps don't work for you and if you still can't submit your appeal!
Cheers!
