Since EA updated the early release date to the 7th (not 11th) the Xbox store now no longer shows the game as ‘owned’… (I bought it in June)Getting flashbacks to the licence issues with the MVP bundle last year…. EA are blaming Xbox and Xbox are blaming EA. Does anyone else have the same issue and is anyone else concerned?

Hey, folksI know we are all excited to jump in, and with the MVP bundle, there is a lot of content to sort. We are aware that some of you bought it and cannot download Madden. The team is looking into it.We have a main thread on the MVB Bundle here. Please post the info asked by EA_Kent. We appreciate it and hope to resolve this soon. To avoid confusion we are going to lock this thread.

Deluxe Edition - Pre-Order no longer showing as ‘owned on Xbox’

29 Replies

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ShowTime78AD
Rising Traveler
29 days ago
I purposely didn't buy the mvp bundle this year because of the problems last year with it. Hope they get it figured out for you.
EA_Kent
Community Manager
29 days ago
Hey cgprevolution57,

If you look at your order history does it show Madden NFL 26 there? If the pre-order processed it should show that you own the game there.

If you aren't seeing it there, there's a chance that the pre-order may have been cancelled or wasn't able to process. I'm afraid that isn't something that we can look into from our side though, since it would be in the Xbox billing system. It may be best to check and see if they sent you any emails about the pre-order recently.
darkkeego
New Novice
28 days ago
I am having the same issues. It shows I own the game and it shows that in the CFB game add one I have madden 26 but doesn’t show I can download or I own the game
falken9900
Seasoned Novice
27 days ago
Oh, I got an email....saying to go ahead and install. If only it actually worked.
Ike_turnr
Seasoned Newcomer
27 days ago
How did they resolve it last year?
cgprevolution57
New Traveler
27 days ago
They didn’t until the last minute before the release, and as a result the game has had an error upon opening every time since then saying it’s not owned.
cowboys782
Newcomer
22 days ago
I know this old but for me it does show up in my billing history as completed what should I do
cgprevolution57
New Traveler
22 days ago
Same here
Xbox and EA just keep saying it will work on the 7th
EPICERIC123123
Seasoned Newcomer
21 days ago
I bought the MVP bundle and currently own and can play NCAA26 but can not play madden 26. It says manage and that I own it and I even have madden downloaded. However when I open madden it asks if I own the game. Please fix.
WICKEDPISSAH1
Seasoned Rookie
21 days ago
Same here. Bought MVP in June. I couldn’t find M26 anywhere in the store saying i owned the game. I was able to install Madden 26 somehow through the Xbox phone app connected to my console. But now when I try to open, say’s I don’t own this game.