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robinsonyfe4's avatar
robinsonyfe4
Newcomer
8 days ago

Can’t log in

Hi,

  I am unable to log into my ea sports account it is telling me I need to reset my password. When I try to reset my password i get a message saying that there is no account found for my ea id nor my email address. I also created a new account but it will not let me connect that account to my PlayStation because I already have one. What can we do to remedy this problem. I just brought madden 26 and am not able to fully play it. 

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 days ago

    robinsonyfe4​ 

    You need to have an EA Advisor reset your login credentials. Please make contact with an EA Help Advisor for assistance with this.

    EA Help

    Thanks.

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