DESYNC ISSUE

I’ve been having an issue ever since I got the game. Whenever I load up as soon as I select a kickoff option it will desync me from the game. This happens 10-20 times in a row before finally letting me stay In a game. This is extremely upsetting and frustrating I’ve tried to contact you guys multiple times and never received any sort of answer. I just want to be able to load into a game and play but I can’t even do that because you guys can’t fix the simplest issues. Please get back to me as soon as possible this issue needs to be resolved immediately