Every time after a new season starts we have issues with the servers but after Season 8’s release it’s been a disaster! I’ve been trying to play the CPU event for the All-Stars Athletes but I can’t complete my 10 wins without the server booting me out and then it gives me a loss. After your first 10 wins you get 9250 stars (not much for winning 10 games) and after your 2nd 10 wins you get 13450 stars. I needed these stars to purchase the upgrade tokens in the store. I got booted at 6, 4, 3, 2, 9 and 9 wins, also getting booted 3 times on the 1st game. Had this not happened I would have earned 45,400 stars to add to my 7070 stars which was enough to buy 5 upgrade tokens. I also lost time every time I had to re-boot my game which cost me the opportunity to earn more stars. My goal was to get 7 total upgrade tokens from this to fully upgrade my last player. I would appreciate a make right to give me those 7 tokens.
EA needs to find a way to not give me a loss when the server goes down, it’s bad enough I lose my time but it makes me start over. With the amount of time and money I’ve spent on this game I should not have to put up with this. It will be hard for me to buy this product again knowing these issues with the server have been going on all year and it appears you’ve done nothing to address it.
Signed, Angry Madden 26 player