Game is Causing PS5 to Completely Power Off

Im in franchise and can’t get out of the 1st quarter, ps5 shuts of completely and I have to unplug and plug back up the power cord for ps5 to even work again!! I’m in my second game of regular season, I skipped preseason for the record. My ps5 has never done this, only on Madden26.

I am having the same exact issue, and only with this game. Even cleaned out the dust in my console to be sure (which I had done recently so there wasn’t enough to be the main cause of this). 

I have a brand new PS5 Pro that is two days old, and three out of eight games have crashed while I was playing online in ranked mode. Is anyone else experiencing this problem? Has only happened on Madden 

Yes me too it happens in online games really pissing me off because I would be undefeated  how do I stop this??

SpartyAJU​ Brandorambo​ josh_the_posh​ Mack_Mittenz​ 

Having to disconnect the power cord indicates this is 100% a hardware overheating issue. If cleaning the dust/lint away from the vents, fans and heatsinks does not help, you may need to have the console looked at professionally. Thanks.

Do you have any assistance for those of us who can’t even play ONE GAME due to crashing on both NCAA and Madden? 

You guys are so quick to respond to some things but games are literally unplayable for some of us and we don’t even get acknowledgment anymore. Our posts are just being moved into mega threads. 

SimonTheory​ 

Game crashing, particularly in CFB is being actively worked on right now, we just don't have new info to share currently. When we have an update, that megathread will notify players. Thanks.

I'm having same problem definitely the game 

Thank you for the response. 
is there a timeline? It’s been a month since launch and it’s beyond disappointing that we are even at this point. 

Just odd that this is the only game it happens with.