Forum Discussion
EA_Barry
Community Manager
1 day agoSorry the game has not met your expectations. For console refunds, you need to contact PlayStation or Microsoft...
Keep in mind, EA can’t process refunds for purchases made through other online platforms or from physical retailers. These include, but aren’t limited to:
- Console storefronts like PlayStation®, Xbox, and Nintendo
- PC game platforms like Steam and Epic
- Mobile app stores like Apple and Google
- Retailers such as Target, Best Buy, or Walmart
For those purchases, please refer to the retailer’s refund policy and contact them directly for support.