What is going on with madden ?!?

First off ……………. 😑to even being with,I’ve played a few games this year and I’ve been trying to just keep going because I love Madden it’s a lot of unacceptability things but let people challenge online i was literally just in a 4&inches position did a fullback dive with Richard Picard I pass the down clear as day 4th Quarter 0:58 seconds left like come on dude it completely just sucked the life out of my day because man. Then I just  cut a game on hearing everything perfectly screen blacked out then boom game cut out I know it was going to be a bad day then am playing in the snow and it was just horrible if it’s going to massively effect the game don’t let anyone change it to that setting my kick returner just running out of bounds and slipping like dude !!!!! Am so upset I don’t mind losing but man it’s the way it happens let me lose the game not the game dude like man you have completely blown coverages that would never happen am srry but make the darn robots more capable