I hate to tell you guys this but the only thing you can do is just make a new account and move on, just do NOT spend money on the game anymore. All i did was work the auction house and i got coin wipes and banned. 2 appeals denied and no explanation what i did wrong. Out of all the MANY MANY MANY MANY people that have had this same problem i know of ONE person that got made whole. It took him till 3 weeks before the new game came out and he had to actually go thru arbitration which will take 45-60 days. 90% of their customer servive is automated so all you will get is the boiler plate e-mail they send everyone saying you are denied with zero explanation
