Forum Discussion

Rising Newcomer

4 days ago

Lost packs purchased with MUT points

I purchased a 3x small stocking pack with mut points and it ejected me from MUT when I tried to open them saying "this option is not available". It happened again with a paydirt pack I got from a reward. I contacted EA for help and they said that they couldn't help because an unrelated paydirt pack was opened and told me a should ask this community. If this has happened to you, I could really use some help on how to get this content back. They wont even refund me the 350 mut points.

missing content

1 Reply

SSilver168
Rising Newcomer
4 days ago
OP here. The missing packs tab of madden in the troubleshooting section is blank. Just happened again with a XL stocking. Spent around 50k coins to quicksell the players for snow to get the XL stocking. I just wasted so much time and in game currency just to be screwed over again.