Madden 26 falsely banned

Hi everyone,

I just got a notice that my Madden 26 account was permanently banned from the Auction House and Companion App for alleged “Coin distribution,” and all my Coins were removed.

I want to be clear — I have never bought, sold, or sent Coins through third parties. I only earn Coins through playing MUT and using the Auction House. Within the 2 months I’ve spent hundreds of dollars buying MUT Points directly from the in-game store, and I can provide receipts or purchase history to prove it.

The only big transaction I made recently was buying the 85 OVR saquon Barkley  card for 1.5 million Coins, which was a legitimate Auction House purchase for my team. I’ve already created a case with EA, but how long do those even take? In the meantime, this is honestly dumb and feels like I’m being robbed of both my time and the legitimate money I’ve put into the game. I’ve done nothing wrong. I’ve put in over 700 hours into the game and feel real disappointed on how it has turned out.

Has anyone else gone through this? Is there a way to get EA to review cases faster?

Thanks,