Forum Discussion
145 Replies
- DrROG36 months agoSeasoned Novice
I am missing:
All preorder content
and
All deluxe edition content.
Did not receive anything.
- epicplaymaker_06 months agoRising Novice
From what it sounds like is they may be trying to fix it in a patch/Maintenance at 6 AM Est 3am PST, 5 AM CST
So if they dont fix it then IDK when their going to fix it.
- 4c42c4bdfedf46 months agoSeasoned Newcomer
I’ve purchased the deluxe edition of Madden and never received anything for it especially in ultimate team no points no pre order players nothing I’ve contacted support multiple times n waited 6 days til the initial release to see if it would show up and yet still nothing this is crazy I’ve also provided proof of it in support chats.
- 4c42c4bdfedf46 months agoSeasoned Newcomer
Can someone help me get my stuff every time I go to support they send me here n then when I come here I get sent their no resolution like this is crazy I’ve gave them proof of my purchase n everything i dont know what to do at this point
- ZeroMyLove6 months agoNew Novice
Hello I am missing.
4600 Madden Points, an early access solo challenges, Hall of fame player, Franchise Coach Ability Points, a Superstar Legendary XP Boost, and a Player Card Exclusive Item.
I have went through 4 Cases and all told me same thing that they are working on it.
Thanks- Xbox Series S - GT: Gsmxlls
- 4c42c4bdfedf46 months agoSeasoned Newcomer
I’m missing my teams and I reahed out to support with proof and still nothing like this is crazy it’s been 6days n nothing
- DrROG36 months agoSeasoned Novice
Completely unreal that this has not been resolved. Incompetence through the roof.
- Bosskiller4767876 months agoNewcomer
I bought the NCAA and Madden bundle back in May, and have yet to receive my rewards in Madden 26. I received my add-ons in NCAA day 1, but not Madden. I haven been playing for a week since early release and have not received my points nor my hall of fame rewards or the saquon card. Is there anything I can do?
- FrankieKnoxx6 months agoNew Rookie
I tried logging back in Madden 25. My problem is deeper. I received the 3 Rookie premiere packs on my pc, because i logged in first there, to try the free trial. I left them there, i didnt opened any of them, they are untouched cause i wanna use them on the xbox. Any Solution for this ?
- NateSkar236 months agoNewcomer
Never received my madden cash got all the packs and got to play the game early but as someone that plays ultimate team that is $50 of content that I did not received paid 100 and something bucks on a game expect to have all the content that it says it comes with tried restarting console signing out uninstalling and reinstall nothing works