Forum Discussion

DieselPower620's avatar
8 hours ago

MVP Bundle Has Not Added Madden 27

I purchased the MVP Bundle, which includes both College Football 27 and Madden NFL 27 along with the associated preorder/MVP content.

What I received:
• College Football 27 — received and accessible
• College Football 27 preorder/MVP content — received
• Madden NFL 27 preorder/MVP content — received

What I am missing:
• Madden NFL 27 — the actual game is not showing as owned/available to me

Since I received College Football 27 and the preorder content for BOTH games, it appears my account recognizes the MVP Bundle purchase, but Madden NFL 27 itself is missing from my entitlement.

I have already purchased the full bundle and should not need to purchase Madden NFL 27 separately.

(cm edited title for vis)

6 Replies

  • FTBD0M's avatar
    FTBD0M
    Seasoned Newcomer
    8 hours ago

    You can install it from the Xbox app by looking it up in the mobile apps store and then selecting the version that does not display a price. Then you should be able to click “Install to ____ console”.

     

    however, this does NOT grant ownership still. As it will display with a warning indicating that you do not own the game. This issue persists despite being an MVP bundle owner as well. 

    This happens every single year with the MVP bundle. Every. Single. Year.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    7 hours ago

    DieselPower620​ Hey, there

    The Bundle doesn't give access until the 10th per the official times: Madden NFL 27 - Launch Guide 

    In your case, if you got what you should have (excluding the game) that could be a few reasons. Generally, when it comes to bundles, it is up to the platform to decide when each player's region can download them. You can always check the purchase history through the app, or online, or use the app as suggested, but if you got part of what actually comes in the bundle, then it is just a matter of waiting.

    We have no way to physically make it show up. Since it is the 9th, not the 10th, we have to wait closer to the time. Some players are able to download it, but not all. If i t does not by the AM, let us know.

    Thanks.

  • Criticaljay12's avatar
    Criticaljay12
    Newcomer
    7 hours ago

    I have a questionEA_Shepard​  I preordered madden 27 mvp edition and downloaded the free trail , when I opened the game I did not receive my 4,600 points or anything that I was told I was going to have from the mvp bundle. But my friend received everything though from his bundle what do I do?

  • 8x2tcme0ardt's avatar
    8x2tcme0ardt
    Newcomer
    6 hours ago

    I have same issue, I understand the time for playing sorry but I could download CFB27 days before to play game on time, so what is the difference for Madden 27?

    Why I cannot even download the game on 10.08 in Turkey ? Not saying that to play, even system does not allow to download the game what an inconsistency same bundle different download rules without any clarification. So it equals 2 day early access with including download time. Could you please provide us the confirmation for download time, (only provided term is ‘access’ however, it means download time for Madden 27 and access time for CFB27 in current situation. What a dilemma,)  so that we can consider for our next purchases?

  • 8x2tcme0ardt's avatar
    8x2tcme0ardt
    Newcomer
    14 minutes ago

    EA_Shepard​ ​ For Madden NFL 27, download is still locked until the access date/time, exactly the same as the download date. This means the “3 days early access” is not actually 3 days due to download takes from that window. On my connection that ate up most of a full day of the early access I paid extra for.

    If access date and download date are meant to be identical, that should be clearly stated at the point of purchase not buried after the fact. As it stands, MVP Bundle owners are paying a premium for early access that’s being silently reduced by mandatory download time, while CFB 27 buyers under the same bundle got a proper pre-load.

    I’d like an explanation of why Madden 27 wasn’t pre-load enabled like CFB 27, and whether EA plans to compensate affected early access windows.