Forum Discussion
676 Replies
- @zwolfe2000 Same exact thing here man. Able to play past madden titles and other EA games just fine, but they still try and give us BS fixes on our end as if the reason we can't play is on our end..
I am starting to believe we will never be able to play Madden 23 lol they don't have a clue. - EA_Aljo4 years ago
Community Manager
It's not about having the authority to make this change to your account. The problem is that you can't verify ownership of the account without having access to the email on it. No changes can be made until ownership is verified.
After three days of not working finally is works like I don’t know what to say
mine still doesn't work unfortunately it worked once the other night but it doesn't work again
- EA_Aljo4 years ago
Community Manager
The servers are currently down at the moment for maintenance. That could also be why you can't connect currently.
Oh alright thank you for the heads up
- @EA_Aljo How can you do that if you can't even verify because you don't know or have access to old email or account
- EA_Aljo4 years ago
Community Manager
You'll need to contact an advisor to see if they can help with this. I'm very sorry, but I don't have any other details.
@EA_Aljo Don’t you think, the fact that it is presently linked to my PSN is verification enough? It is a dead account. Already deleted. No one is using it. Why is a “potential” owner, of a dead account, being give the respect to have their data kept in limbo, while ME, the owner of an actual account, being told to shove it when he simply wants access to use what he purchased?
why is this such a hard thing?
- EA_Aljo4 years ago
Community Manager
I'm very sorry, but this isn't something I can help with. You'll need to contact an advisor.