Forum Discussion
676 Replies
I had the same issue and got it resolved. My xbox account was linked to an old deleted EA acccount. When I went to reset my password, I entered the password to an EA account (a new, different one, using a different email address) that my XBOX account was NOT linked to. Thus the error recurred. Once I reset the password to my old (deleted) EA account, I was able to link it to my XBOX account through the ea help login page. Wallah, it works now.
@HandsomeAmazing You had to re-open this old deleted account and reset THAT password right? If so, I’m SOL because I can’t reset that password, because the email the reset link would go to has been erased by its host server, and doesn’t work. It isn’t recoverable.
@EA_Aljo I have spoken with 5 different EA advisors. They all claim they can do nothing. I either resurrect my Deleted account, with an email I can’t access, or they say that they are sorry but can’t help me..
So the developers of a Game, the owners of the game, ALL the people with the access to the platform which I have an account on, don’t have the authority to simply erase something they have dominion over in the first place? Wow..
- @EA_Aljo Are we going to be reimbursed or reward with a “sorry for not being able to play for days on our game so here’s some madden points” . It’s been day 3 of not being able to play and some people have been waiting since Tuesday. If you guys can’t fix it how can I get a refund if I payed online and plus, PlayStation usually deletes your account after refunding that much money what about that!!!!!! Some people can’t afford to start over. Y’all need to give us an estimate something!!!!!
ReSet it 3x now. To no avail
Mine is wired and same issue.
Hurry up, paid $100 and can’t play anything because it’s not allowing me to connect to servers 😤😤
did you find a solutiom to this. im having the same issues and just want to play face of the franchise!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Slowly starting to believe that they will never get this fixed
I think it's ridiculous that you have to go through this issue. I basically wasted a 100 dollars because I can't play it because it doesn't recognize my email or I can't sync up new account. Very disappointing
Not only that we don't even know if it will work