madden 23 - Must be signed in to access online features

This has been happening every time I try and play any mode and I’ve rest my password and ps4 a few time but all my other games work

I have the same issue since it bought the game a few days ago. Changed password multiple times, nothing has worked 

Same issues here. I’ve been talking to someone from EA all day on twitter and no help. Just saying it’s a known issue. I played two games of face of the franchise and haven’t been able to sign in for two days now. This is infuriating. Getting the need to sign in alert and then when I try to sign in from the menu it gives me unknown login error. 

@EA_Aljo  yes, yes you can. You just won’t. You are choosing not to help, and removing the responsibility for yourself by pointing me to an “advisor”.. which I have spoken with. They do the same thing. They avoid the responsibility to help, and point me to someone else, saying “sorry, there is nothing I can do”. 

I have an EA account.

I have a PSN account.

I purchased a game, via PS Store.

I can not play this game, because an EA account that does not belong to be is somehow attached to my PSN. 

you are more concerned about the ghost, intrusive account that doesn’t belong, than a verified paying customer. 

I don’t want access to this dead account. I don’t want it’s information. I want it removed from what is mine. 

yet, you refuse.

@mickyd1033 

If you want to continue this discussion, send me a private message.

Hey Everyone, 

Thanks for sharing updates and information on this issue. We've seen similar reports about players running into this error on different platforms. 

I wanted to get more information about anyone still seeing this to share with the team. 

• Which region are you in?
• Which ISP do you have?

Please share the above information in a reply in this thread. 

Thanks!

@EA_Illium I am in VT and am on PS5. I get my internet from consolidated communications