Forum Discussion
96 Replies
- @EA_Kent I play on PS4 and more recently its just been giving me an error and I know I have the money. It's just not letting me buy any.
I can’t either I try and click on it with a on my Xbox series s controller and it doesn’t do anything any fixes?
I’m here because I’m having this issue constantly, I’m on PC and it’s saying No Points offers were found. *UPDATE* Now it’s saying my card cannot be verified, I have sufficient funds and I’ve checked the info I’m putting in with a fine tooth comb. Is it an issue with my card holder? I have a hard time seeing that being the reason considering it’s the same card I use to pay my monthly EA subscription with.
- BL00D3MON945 years agoSeasoned Newcomer
Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One X
What is your gamertag/PSN ID? BL00D3MON94
Date/time issue occurred 1/1/2021
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug I'm trying to buy points and every time I try to buy them it says I don't have over irations to buy them
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Trying to purchase points
What happens when the bug occurs? It says I don't have over relation to buy them
What do you expect to see? Fix it so I can buy some points
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
I would like to buy some points but it's not letting me
- EA_Blueberry5 years ago
Community Admin
Hey there!
Strange error message you're getting. Are you able to fix it if you power cycle the console?How to power cycle your Xbox console:
- Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
- Unplug the console’s power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
- Plug the console power cable back in.
- Press the Xbox button on your console to turn on the Xbox One.
Product: Madden NFL 21
Platform:PC
Which console generation do you have? Sony PlayStation 4
What is your gamertag/PSN ID? StxsZzZ
Date/time issue occurred today but its a reoccuring bug it didnt just happen once
What type of issue do you have? Gameplay
Which mode has this happened in? Play Now
Summarize your bug This is not a gameplay issue but there is no option of "technical issue in game". Whenever i press to buy madden points it says "ERROR There was a server error, please try again later", I live in Europe and not the US, i dont know if that affects it but yeah.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Well, i dont know if the bug is for more people or just for me but i cant buy points from the store because there is a server error.
What happens when the bug occurs? it says :ERROR, There was a server error, please try again later
What do you expect to see? I want to be able to buy points
PS4 Crash Reporting: Please copy the text you put in the crash report here. Not on PC
What is the AMD or Nvidia Model Number of your graphics card? Device ID: 10DE 1B81 37011458 Part Number: G411 0020 Its a NVIDIA gtx 1070
Enter RAM memory size in GB 16 GB
sss
Every time i try to buy points it alwasy says "ERROR, server error occured, please try again later", im from Europe, idk if that affects it but i want to spend some money on my ultimate team and i cant
- @StxsZzZ I informed the community managers about your issue. they will come back to you as soon as one of them is back online.
- EA_Blueberry4 years ago
Community Admin
Hi, @StxsZzZ
Do you still need help with this?
If you're getting an error next time you load up Madden, try these steps below and let us know if they helped:- Restart your PC
- Right-click on the game in your library and select "REPAIR."
- Try removing the payment method you have on your EA account and re-add it. Please double-check all the information associated with your card to ensure it's all properly up to date
Sorry about the trouble you're having and let us know if you were able to fix it! 🙂
Hey Kent, I can’t buy points either