Says my account is ineligible to connect to ea

@Dandyman100000 

If you are getting the invalid account message, you need to go to www.origin.com and reset your password. I can see that the account you're posting from doesn't have a PSN ID linked to it. That means your PSN ID is linked to a different account. You need to reset the password for the EA account your PSN ID is linked to. An advisor can step you through this.

I am trying to contact a rep about helping me get my account back signed into EA. Is there a number or a direct chat link? 

maaaan this is pointless. i bought a damn game and cant even play online with friends. yall can see i bought it, and all my other info. but not helping. how do i get a refund

@King_Dary14 

You can request a callback or live chat by opening a case here.

@funk6434 

You can inquire about a refund by contacting the retailer that sold you the game. If that was Origin, a case can be opened here. If you're getting the invalid account message, try resetting your password at www.origin.com. If that doesn't work, contact an advisor and they can take you through the account recovery process.

i bought it through the xbox live store. so how do i do that ?

@funk6434 

You'll need to contact Microsoft support to see if they can issue a refund.

At this point Christ himself could endorse EA and I still wouldn't trust it.

Product: Madden NFL 21
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
What is your gamertag/PSN ID?
Date/time issue occurred 9/2/20
What type of issue do you have? Gameplay
Which mode has this happened in? Face of the Franchise - QB1
Summarize your bug When game fully loads we are not able to login into EA account stating it is invalid but it is valid.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Stating my EA account is invalid when it is not.
What happens when the bug occurs? not able to play online
What do you expect to see? For me to be able to play the game online
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

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Just bought this game and when I try to go online it states my EA account is invalid which it is not.  

@33debo 

Try going to www.origin.com and reset the password for your EA account. If that doesn't help, please contact @EAHelp through Twitter or open a case with a live support advisor here. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!