Unknown error or Currently Inaccessible - Issues with Qustodio app on iOS
Hi,
I work in IT Operations at Qustodio, a parental control company. Some of our users have reported issues with Madden NFL an other EA mobile games in iOS devices protected by Qustodio.
In the case of Madden NFL, the user sees this error message when trying to launch the game:
Sorry, but the game service is currently inaccessible from your network connection. Please visit answers.ea.com and search for Madden Mobile.
Other users report a different error:
Unknown Error: Something unexpected went wrong. Please try again
In all these cases the issue goes away when Qustodio is disabled/uninstalled from the device.
We have seen similar issues with other apps that were caused by the traffic being flagged as Proxy/VPN. Could this be the case?
Cheers,
David
EA_Blueberry: Added text to post title