Why does the app keep shutting down on me?

And it just happened again in the same championship round? Getting really aggravated. I put a lot of money in my team but this keeps happening.

@jrgarrett83

@AMetcalf80

First, try just restarting the device and retry. If this reoccurs then make sure your game is linked via Facebook and then uninstall/reinstall.

Do you guys happen to be on iOS10?

I was fine until I updated my iPad to the IOS 10.0.2, Since then I do not have any sound and when I'm in the middle of a game it crashes and I lose the game. I have rebooted three time and there is no fix. Is there any one that can HELP ME!!!!!!

@zenzot

Did you go directly from iOS 9.x to 10.0.2 or did you use 10.0.0 for a time?

If your game is linked to Facebook then an uninstall/reinstall may help.

Reverting to iOS 9.x is a last resort.

I did you go directly from iOS 9.x to 10.0.2. I have tried everything I have rebooted my iPad twice and Madden Mobile three times and nothing has helped. How do you revert back to iOS 9?

Do know how to revert back to 9,0.2. on an iPAD?

@zenzot

You are basically talking about doing a factory settings restore.

If you choose to do this you really should perform a backup first.

See the following link for steps: https://support.apple.com/en-ie/HT201252

Doing a factory reset is risky, in doing this I could lose all of my apps. and still have the same problem Madden Mobile 17. Doesn't EA have a patch that there are working on to fix this problem? I can not be the only one that has been having this problem.

@zenzot

You are not the only one here who is seeing an issue after upgrading to iOS10. If you do a factory reset you will need to redownload and install your apps.

Having said that, as it seems your issue is due to the OS update, reverting to a known working OS version is almost certainly going to allow you to play. It is up to you whether you revert your OS now or wait to see if the compatibility issue gets fixed.

Mine isn't linked to my facebook. Its really frustrating as I have reinstalled a few times. I dont want to risk reverting back to IOS 9. Any other suggestions?