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Anonymous's avatar
Anonymous
13 years ago

Activation limit reached

Hello,

I bought Mass Effect 1 few month ago, installed it and played it, all were fine.

Recently I changed my PC materials, a reinstallation of Windows was needed, so I started all from 0.

Some weeks ago I wanted to reinstall my Mass Effect 1, the installation was fine but when I want to start, it says that I reached the activation limit, and that I have to contact EA or something like that.

I have contacted EA with the support mail, but NOBODY answered me, I have done 3 request, it says that a answer is able in 24hours, but it's now 3weeks I openened 3 request and nobody answered, so 3weeks I can't use a game I bought.

I hope I can find any help here.

Thanks

1 Reply

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  • ThandalNLyman's avatar
    ThandalNLyman
    13 years ago

    No one here can do anything about this sort of problem.  The AHQ is for "player-to-player" self help.  We're just fellow gamers, doin' the best we can.

    The only people who can help with account issues, activation (or re-activation) codes, and purchases are the EA Customer Support folk at: http://help.ea.com.

    I have used all three contact methods (Email, Live Chat, and Telephone). 

    I find the Live Chat provides the most consistently good help, and (like you) the email seems the least timely.

    Good Luck!  😕mileywink:

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