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Anonymous's avatar
Anonymous
13 years ago
Solved

Can I re-install my Cerberus Network code?

A few years ago I purchased Mass Effect 2 in steam and I used the product code on a previous account. I made a new account and I believe I used the same email address for the new account (I don't know if I did, but I'm pretty sure). I have no clue how to get into my previous account and I was wondering if there was anyway I could get the code back at all. Could I take it up with Bioware Maybe? I have the code still and I guess I could ask if I could have my code unlinked to that account, but (as I've said) I have no idea what the previous account info is and I don't even know if that's possible . I'd really appreciate any help I can get, I really don't feel like having to spend that $15 on something I technically already have. Thanks!

Edit: I also have the game linked to my new account with the same code for my previous one, if that's of any use. I also have it linked to Origin as well and I noticed that it doesn't let you purchase the Cerberus Network code. Does this mean I could by the DLC through Origin without the Cerberus Network code?

  • Anonymous's avatar
    Anonymous
    13 years ago

    Refer to the Sidebar where it tells you to take this type problem to the Help Center.

3 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Refer to the Sidebar where it tells you to take this type problem to the Help Center.

  • Anonymous's avatar
    Anonymous
    13 years ago

    @goraththeelder wrote:

    Refer to the Sidebar where it tells you to take this type problem to the Help Center.


    I went through and I saw that you could have multiple profiles. I figured out the email I used and I changed the password. Thanks for telling me about the help center, I didn't even notice it! I appreciate the help! :D

  • Anonymous's avatar
    Anonymous
    13 years ago

    You are quite welcome!

    Gorath

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