Cannot redeem code for DLC and cannot use online pass code

Question

Good Morning,I bought recently from Amazon.fr, Mass Effect 3 Collector Edition, sealed box, for PS3. I live in Vietnam, Hanoi. Once I inserted the DVD it connected to EA Servers. So I tried to redeem the Online Pass Code and the DLC pack code. It displays "errors, please check again".So I purchased, thanks for nothing,&nbsp; the Online Pass Code on Hong Kong PSN as well as some DLC packs. I downloaded and installed them successfully. I started the game and still nothing happened. There aren't the addons " From Ashes", "Leviathan", and others...I would be grateful if someone from EA, Bioware could kindly provide me assistance for these matters because I have already sent&nbsp; requests to the EA Customer Experience. The Case Number is: 05978114. I am still waiting.Thank you and Best Regards.Mayorie

Accepted Answer

The DLC codes in the game, your PSN account, and the PSN store are all region specific. This can cause problems, if for example you are using a European copy of the game and a European PSN account, but your PSN Store is in another region.&nbsp;

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Cannot redeem code for DLC and cannot use online pass code

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