Although I have enough biowarepoints I can't buy any of the 240 BWP packs (premium spectre, arsenal and reserves packss) I says " One or more of your purchases failed to process. If this error continues to appear, please contact customer support". So yeah. I wanna buy some stuff but I can't... Why? and what's the solution?
with kind regards, me
The only 'solution' is to buy Spectre packs at 160 points, or tell EA to give you a refund.
Spectre packs are the *only* things you can buy with Bioware points, ME 3 multiplayer wise.
I suspect someone was looking at the multiplayer store code, saw a lot of apparently redundant entries dealing with bioware points and spectre packs, and deleted all but one of them.
Since they weren't playing the game, they didn't care to find out why there were several similar entries and just picked the one that 'seemed' like the best option.
This is an answer, but not a solution. This problem still exists. Looking at the time stamp on these messages I need to assume that this is a problem that will not be fixed and I'll need to figure out how to get a refund due to false advertising.
I have just been in Live Chat support with an Advisor regarding this. Apparently the last update on the issue was 30/10/2014 and is still being worked on. I would suggest that if you are having this issue to contact a live advisor. Use the following Url and set your platform, what your issue is (i would suggest purchasing/billing) and any other details http://help.ea.com/en/contact-us/?product=mass-effect-3
I also asked them to reopen this thread and to take down the outrageous "Solution" that is, to be quite frank, embarrasing.
It's been 4 months... come on EA, get your **bleep** together. People still play this game and want to spend money on it.
It's been a while since I've played ME3 mutliplayer, but I felt like it last night. Fired it up, bought $20 worth of bioware points to get some guns (because why not, I'm an adult with a steady source of income 🙂 only to run into this problem. It's total BS. WTF? If they've known about this problem for 5 months and haven't fixed it, they should at least disable the ability to buy knew bioware points through the Me3 interface.
