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Xx-Gimmle-xX's avatar
Xx-Gimmle-xX
5 years ago
Solved

Can't find Mass effect Legendary edition on Origin

I am having an issue where the Mass Effect legendary edition doesn't show up in the Origin app store. I keep getting a 404 error window. Noticed that the same is happening with Dragon Age Inq...
me legendary edition
  • melikaora's avatar
    melikaora
    5 years ago

    I've contacted support team today. I will attach the info that they gave in PNG

melikaora's avatar
melikaora
5 years ago

I've contacted support team today. I will attach the info that they gave in PNG

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
5 years ago

Hey everyone, I appreciate the reports.

I've just done some digging into this situation and it does appear to be a regional issue as you've suspected.

This has been passed along to the team that can dig into it a bit further, but that's all the information we have currently.

If I hear any updates I'll let you all know, thanks for bringing it to our attention in the meantime! 

  • Xx-Gimmle-xX's avatar
    Xx-Gimmle-xX
    5 years ago

    I can finally see MELE in the store, however there is only the option to add to wish list with no pre-order option available.

    So one step ahead, but not there yet.

    • Xx-Gimmle-xX's avatar
      Xx-Gimmle-xX
      5 years ago

      And as EA does best....it's gone again...

      Come on guys it isn't that hard to fix, I can help you if you really need the help.

      Please figure this out already.

      • EA_Mako's avatar
        EA_Mako
        Icon for Community Manager rankCommunity Manager
        5 years ago

        Hey @Xx-Gimmle-xX,

        I can understand the disappointment here. From what I've been told this is a regional limitation on Origin, and currently we don't have any news about that changing in the near future I'm afraid.

        If I hear otherwise I'll be sure to let you all know. 

    • N7_A_M_R_Egypt's avatar
      N7_A_M_R_Egypt
      Seasoned Veteran
      5 years ago

      So does this mean we are not part of the region anymore 😃
      It is available here on Origin for 999 EGP, and $59.99 on Steam.

      • Xx-Gimmle-xX's avatar
        Xx-Gimmle-xX
        5 years ago
        @N7_A_M_R_Egypt You are correct, yes Egypt is not a part of the ME region as the Origin store has the Egypt currency set (this happened about 2-3 months back if you recall) anyone else has to pay in Euros only and can't pay with local currency.
  • BraveKatana's avatar
    BraveKatana
    Seasoned Newcomer
    4 years ago
    I have the same issue Mass Effect legendary edition doesn't show up in the Origin app store.

    I keep getting a 404 error window.
    I'm from Morocco by the way.

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