I've contacted support team today. I will attach the info that they gave in PNG
Same problem, I live in Israel. I have contacted with EA support about this problem, they said that they know about this issue and their tech team are working on that. That's all I got ☹️
כן אחי אבל בגלל שיש לי את ה EA PLAY
אני מעדיף בכל זאת לנסות דרך ORIGIN
בגלל שאמורה להיות הנחה של 10 אחוז אם אני לא טועה
you can buy here for 53USD
https://www.dlgamer.com/us/games/buy-mass-effect-legendary-80416
Or on here for 175NIS
https://www.cdkeys.com/pc/mass-effect-legendary-edition-pc-en-origin
After you activate the code on Origin the game will appear
[CM - Please keep in mind not all retailers may be authorized, and support is unable to assist with any issues that may arise with keys purchased from unauthorized sites]
