Forum Discussion

38361103's avatar
2 months ago
Solved

Character Set up Screen Crashes and Hangs When Saving

Hi, I recently started to play the game. But currently I cant even play the game, because after setting up a character, my game either crushes(memory taken up to 98%) or is stuck on the loading scree...
  • holger1405's avatar
    2 months ago

    @38361103 

    On what platform are you playing?

    If you are on a PC try to repair the game.

    (Origin: Game Library > Right-click the game cover > Repair)
    (EA app: My Collection > Click on the three dots on the game cover > Repair)
    (Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

    If that don't helps please create a DxDiag in text file format and post it with your next reply. You can do that with the "Choose file" button at the bottom right corner of the reply window. 

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