Forum Discussion
@arj19971105 Hey, when you load up the game is the game in full screen or do you have it changed to Windows mode?
When you get to the game choice and click on resume, or start the game, is that when it crashes?
If you receive any errors, please attach a screenshot of those as well!
Can you attach a DxDiag?
- 2 years ago
Yes both the launcher and the game are in full screen. Is there a way to may it windowed before the main game title screen?
That is exactly when it happens. The launcher, ME1 and ME3 open completely fine. Initially when I clicked start on ME2, the splash photo would open up and then crash completely. However now, after I click start on ME2 the entire launcher freezes. I can't click on anything and I have to manually shut down the launcher. But there are no other error screens.
I've also tried running the launcher and the EA app as an administrator. I've also uninstalled and reinstalled both the game and the EA app and I am still having the same issues.
I've attached my dxdiag. Appreciate the help!
- EA_Shepard2 years ago
Community Manager
Hey @arj19971105
As this thread is a bit past due and steps have been provided, things have changed and been updated, we will lock this down and consider this resolved.
If you run into any further issues please create a new thread or add your information to an existing thread so we can begin tracking accordingly!
Cheers!
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