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Brucey135's avatar
Brucey135
4 years ago
Solved

Frequent black screen crashes - PC

I have been experiencing frequent crashes with Mass Effect LE in both ME1 and ME2. 

My Screens goes black the audio of the game stutters and then carries on then my CPU fans go to the max. I can't open task manager or ALT F4 to program, the only thing that fixes it is force shutting down my PC and restarting. This sometimes requires an additional restart before my PC is back to normal.

but after 60h playtime, it had only happened a couple of times (mostly in ME1) until I get to Garrus: Eye for an eye Loyalty mission in ME2 where the game crashed my PC 16 times before I was able to get through the mission and save. Now it seems to crash after about 5 - 10 mins of game time. I don't know if the save file is just corrupted or what but I really don't want to lose my progress.

I have tried all of the following potential fixes:

  • Disable any GPU/CPU monitors
  • Disable any GPU overclock
  • Disable steam & origin overlays. Note: If you bought through steam, the only way to disable the origin overlay completely is to delete or rename (e.g. .dll -> .bak) \Program Files (x86)\Origin\igo64.dll
  • Disable VSync
  • Run in fullscreen mode (NOT windowed borderless)
  • Steam edition: Local Files --> Verify Integrity of Game Files

None of these have worked. The last thing I can try is reinstalling the game but I want to avoid this as I don't have the best internet.

me legendary edition
  • holger1405's avatar
    holger1405
    4 years ago

    @Brucey135 

    • Please disconnect the Webcam from your system.
    • Restart the PC. (a real restart, not just shut down and start again.)
    • Test the game.

6 Replies

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  • ryan_mercury's avatar
    ryan_mercury
    4 years ago

    I think im getting the same issue too. Did not get any major issues on 1 except that silly frame rate issue on vermire but on ME2 I cannot seem to get past the first Garrus mission with the bridge attack without getting that crash. PC appears to still be on but screen goes "no signal" and has to be power buttoned to fix ☹️ glad to see its not just me though 

  • Brucey135's avatar
    Brucey135
    4 years ago

    I reinstalled the whole thing and thought I'd fixed it... Managed about 30 mins this time before it crashed again.

  • Brucey135's avatar
    Brucey135
    4 years ago

    here is my DxDiag report, my issue is almost defiantly not because my system is underpowered. Also, crashes are becoming more frequent (after 5-10 mins of game time) again so I am going to try making a new Char with the same ME1 import to see if it keeps crashing.

  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @Brucey135 

    • Please disconnect the Webcam from your system.
    • Restart the PC. (a real restart, not just shut down and start again.)
    • Test the game.
  • Boz89's avatar
    Boz89
    3 years ago

    Did you ever fix this?

    I have the same issue since playing this game on it's release.

    No other game crashes my PC like this & it forces a hard reset. 

    I've basically tried everything, every solution that exist online, but it still black screens randomly.

    The bizzare thing is that the only way I could play this game without any crash is by capping my frame rate to 60 in game.

    This way, LE1,LE2 & LE3 never cause this black screen. Changing to 120,144 or 240 fps make the games always crash randomly...

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