Game stops responding in the same place repeatedly during Reaper IFF mission
During the Reaper IFF retrieval mission, the game freezes in a seemingly innocuous place every time without fail. Right as I enter the room with the Reaper IFF, the console holding it lights up. That's when the game freezes completely. Audio continues, but the game stops responding. I have to forcefully pull up my task manager to get exit the game. It does not crash, it just stops responding.
I've restarted the mission three times, switched companions, and reloaded the game before the glitch 9 times total, but it persists. This mission is plot-relevant, so I cannot continue the game without completing it. This glitch prevents me from making any progress whatsoever.
I hope someone else is experiencing this so that my case can get noticed. Thank you for your time.
@weepycatqueen Try switching the sound output you're using, e.g. built-in speakers vs. headphones connected via jack.
If that doesn't help, try repairing the game. If you play through Origin, clear its cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and repair the game: open your Origin game library, right-click on the MELE icon, and select Repair.
If you play through Steam, open your Steam library, select the MELE, choose Settings > Manage > Game Properties > Local Files, and click the button to verify the integrity of the local files.
If that doesn't help either, please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/