Community ManagerHey @WindSquid1313, thanks for the post!
Just as a heads up, reaching out to support directly would lead to some general troubleshooting, but it's not an alternative contact method for bug reporting. For that they would just send you back to the forums here for us to gather and pass along the feedback.
It's worth noting these were both around in the original versions of ME2 and ME3 as well, and seemingly didn't ruin the first experience for those of us who are still enjoying the games regardless. That's not at all to say we can't ask for improvements to be made, but hopefully it won't be that severe for your friend either.
I do appreciate the feedback otherwise!
