Forum Discussion
A purchase last year should be visible in your EA app library.
Is the game working?
If yes you should contact EA directly. If you are not from the US change the country in the top right corner.
If you have trouble with the contact attempt look at this guide.
Yes, the game works perfectly.The only issue is that it's not showing up in my EA app library while its successors(Mass Effect 2 and Mass Effect 3)are showing up.
- holger14052 years agoHero+
If you search for it in EA app, is it then showing up?
- 2 years ago
No.The other Mass Effect games do show up like Mass Effect 2(Managed on Steam),Mass Effect 3(Managed on Steam) on EA App but not the first game.
- holger14052 years agoHero+
There is really nothing that can be done here on the Forum.
If you absolute want the game in your library you need to contact EA support.