Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

Losing connection to ea servers over and over.....

When ever i try to play mass effect 3 multiplayer for more than two matches if im lucky,it always says you have been disconnected. Then i connect again, play multiplayer and the same thing happens. can anyone help me fix this.😕mileysad:

4 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago

    Yup, all day today, Haven't been able to complete a match in hours

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi,

    this seems to have started with the last Origin or ME3 update.

    I'm on a very stable and fast VDSL line. I can enter MP fine, and the lobby works great, regardless of whether I host or join other games.

    Exactly at about the middle of round 3 I get the disconnected from EA server error and drop out of the game. By the time the MP game window opens, it shows connected again.

    I don't have any connection problems in any other application. Ports 5659 and 6000 are properly forwarded, and ME3 is opened inbound and outbound in my firewall.

    It used to work perfectly fine until that last update was pushed.

    I really dunno what to do anymore, any advise?

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    13 years ago

    Hi everyone,

    May I ask if you play on PC? Then you can try adding Origin.exe to the firewall/anti-virus exceptions list and disabling all net nanny/peer blocking programs.

    If that does not help I would recommend a test with a clean boot to disable ALL background processes (save the Windows required ones) to make sure that you don't have a programme on your computer that causes disconnects and/or lags.

    Please let us know if that helped.

    Thanks,

    Ursula 

  • This thread describes my problem exactly except that I am playing on an Xbox console, not a Windows computer. Connection is always lost between20 to 40 minutes into game play. No computer on  my network is having connectivity issues. Can you help?

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