Mass Effect 2 - Failure to Launch
Every time I try and launch Mass Effect 2 I get an error screen on EA App that "An error on our end caused the launch to fail. Try it again a little later". A little later it still isn't launching an...
Forum Discussion
Please add a DxDiag to your next reply.
A DxDiag is an overview of your PCs technical features and recent software errors.
There is no personal info in it expect for the “Machine name” in the second row.
(You might delete the “Machine name” and “Machine Id” line if you wish too.)
How to create a DxDiag:
- Press the Windows key and "R" at the same time.
- Copy and past or type "DxDiag" in the new field. (Without the quotes) > ENTER
- Wait until the green bar is gone > Click on "Save all information"
- Save the file to your desktop.
- Here at EA Forum > Click Replay > Click the paper clip icon at the bottom of the replay Window.
- Navigate to the "DxDiag.txt" on your desktop > select the "DxDiag.txt" > click on "Open".
- Type you massage > Reply.
Here is my DxDiag??
Darkfire575
Please update your NVIDIA graphics driver.
Then restart your laptops and test.
If that don't helps:
Unfortunately, the DxDiag cannot access the WER (Windows Error Reporting) data.Please look at the Reliability Monitor:
1. Press the Windows key and "R" at the same time.
2. Copy and paste "perfmon /rel" (without the quotes) in the new Window > hit “ENTER”
3. Look if it has entries for the game or EA app. > If yes double click at the last entry for the game executable or EA app, copy the info and save it to a text file.
Then upload the file as you did with the DxDiag.
