ME:LE 3 won't launch
Hi! I've tried just about everything so as a last resort i'm gonna ask help from here. Two things of note: i'm playing on pc and my game is on an external hard drive. Been playing for a long time, and haven't had many issues before. About a week ago my ME:LE just deleted itself from Steam, saying it wasn't installed anymore. Installed it again and went to play as normal, but the game wouldn't launch. The launcher itself works fine, but when i try to load the last save, it lags and crashes at the loading screen, taking me back to the launcher. I'm currently playing ME3, and it seems like the problem is with that game specifically, because i tried starting new ME1 and 2 saves and there were no problems with either of them. What i have tried so far: deleted the game and installed it again (multiple times) updates my graphics cards moved it to my computers internal drive tried launching it straight from the .exe file verified the game files (multiple times) cleared EA app's cache Tried basically everything that came up when googling this problem. If there is anyone who could help with this i'd be very grateful.
Mass Effect Andromeda "You are not allowed access to online features"
Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probably heard this one before. When I boot up Mass Effect Andromeda it greets me with the error message "You are not allowed to access the online features of this game". After following the steps outlined in this ( [PC] Mass Effect Online Access Error in Multiplayer Mode | EA Forums - 9200656 ) forum post to no avail I contacted the EA support for the first time. Over the course of a few hours with multiple support agents attempting to help the end result was, that their internal system does not recognize me owning the game in the first place. They instructed me to reach out to Steam support since I had bought the game through them and ask for "the specifics of the purchase" (The automatic translation making it quite difficult to actually follow what exactly they were trying to tell me by the way). So I did just that, with the Steam Support getting back to me after two days stating that on their end all is fine, I own the game and it is registered in their system. Great, back to EA support I was sent. I explained my issue for what felt like the 100th time and eventually the support agent figured out that yes, indeed, their system does not recognize any ownership on my account of a product key regarding Mass Effect Andromeda. After telling me that they would help me if they could, they said they would report it to their internal team and sent me here to report my issue once more, hence this post. I have seen multiple posts about this reaching back many years. Some are marked as resolved, others aren't. Lets see my luck
[PC] Mass Effect Online Access Error in Multiplayer Mode
Commander, you’ve received a new message at your private terminal! When downloading Mass Effect 3 or Mass Effect Andromeda, players may run into one of the following errors: Mass Effect 3 - "An online pass is required to access the online features of the game." Mass Effect Andromeda - "Missing Online Access" Changes to the EA account cause these specific errors. These can include but are not limited to the following: EA Play subscription expired Account Mergers A separate account downloaded the DLC If you encounter this error when launching the game, first try the following steps to see if this resolves the error(s). Delete EA License Files: Make sure the EA app is closed. Press the Windows key and "R" at the same time. Type or copy and paste "ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER Delete all files within this folder. Clear Windows temp files: Press the Windows key and "R" at the same time Into the new window, type or copy & paste: "%temp%" (Without the quotes.) > hit "ENTER" Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it. (If some files or folders can't be deleted, reboot and try again.) If the above steps do not resolve the issue, you will need to contact our Support Team who will review your EA account and make any necessary changes with you. You can contact our live support at help.ea.com. Chose the following options Create a new case Scroll down to "Help by game" Choose Mass Effect PC Manage my account Can’t log in In the Subject line Mass Effect 3 Online Access Error Mass Effect Andromeda Missing Online Access Please describe your issue - Short, sweet, and to the point! For Example, "I downloaded Mass Effect 3 or Mass Effect Andromeda, and when I logged into multiplayer, I was met with an error that said I was missing the "Online Access." This is preventing me from connecting to multiplayer mode." At this point, you can send an email or scroll under Other Support Options and connect with a Chat Advisor. Thanks!
Mass Effect 2 begins to launch but then just shuts down
Good evening, I have tried to open my ME2 but cannot get the game to continue. once i "press any key to continue" it just shuts done and gave me the following message in the EA App, "an error on our end caused the lauch to fail. try again a little later". i have clear cache, repaired, uninstalled and re installed, try to open it in steam. nothing works please advise.
[Steam Deck] ME:A Loads to a Black Screen
I'm having the same issues. the EA launcher will not load mass effect Andromeda or jedi fallen order.they both worked great until about a week ago and now it goes into the launcher the steam deck logo spins around for a few minutes and then goes back to the start or goes back to a black screen . I have uninstalled it and installed it a few times .no change. it's getting really annoying because I was just getting into mass effect.can anyone help pleaseEA says that my ME:LE is the wrong version
So I've just downloaded Mass Effect Legendary Edition from steam because of the sale. I've been trying to get it to play, but every time EA says the version is out of date and the steam version needs to be uninstalled. Great, so I uninstall the steam version. Uh oh, now it says that I need to download the steam version and uninstall the EA version. The things is that even though it shows the ME:LE in my library. It doesn't offer me the option to uninstall. The download button is completely greyed out. Solutions? Nothing so far! I've tried uninstalling and reinstalling EA app and Steam. I've tried fixing the game files. I've uninstalled and reinstalled the ME:LE several times. I've tried running EA.desktop and EA.launcher as admins in addition to running the ME:LE.launcher as admin. I've tried opening the ME:LE launcher. I've done troubleshooting on EA and I did cache clearing on EA. Nothing has worked so far. I just want to play my game :( Any help is greatly appreciated!
