Mass effect 2 crash on origin launch

Question

I click on launch game, it takes me to a white screen and brings me back to origin with no error.

I've tried to troubleshoot by:

- using legacy and new physx drivers

- disabling origin/cloud saves

- running as admin

- Windows XP SP3 compatibility

- Repairing gamefiles

- Changing the name of the 2 files which seems to be a solution for almost everyone

Nothing works!

System specs

OS Name Microsoft Windows 10 Home
Version 10.0.17134 Build 17134
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name LAPTOP-8BAV21K6
System Manufacturer LENOVO
System Model 81FV
System Type x64-based PC
System SKU LENOVO_MT_81FV_BU_idea_FM_Legion Y530-15ICH
Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2208 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date LENOVO 8JCN50WW, 1/18/2019
SMBIOS Version 3.0
Embedded Controller Version 1.50
BIOS Mode UEFI
BaseBoard Manufacturer LENOVO
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 10.7 GB
Total Virtual Memory 18.3 GB
Available Virtual Memory 11.2 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

☹️

holger1405 · Answer

@bilalasghar387&nbsp;

Make sure Origin or Steam are closed.
Go to your "Documents\BioWare\Mass Effect 2" folder.
Move the "Save" folder to your desktop. &gt; Test.

bilalasghar387 · Answer

Thanks for the suggestion, still the same error.Even tried reinstalling.

holger1405 · Answer

@bilalasghar387&nbsp;

Move the "BIOGame" folder out of the "Documents\BioWare\Mass Effect 2" folder as well &gt; Test.

If that also don't works:

Go to your "&gt;drive&lt;:\Program Files (x86)\Origin Games\Mass Effect 2\__Installer\vc\vc2005\redist" folder.
Run the "vcredist_x86.exe" as administrator. (Right click the Exe &gt; Run as an Administrator)
Reboot.
Test.

bilalasghar387 · Answer

Just tried that...Windows asked me if the file ran ok or if I required troubleshooting after I did that.Restarted my PC and tried again and still no luck.

holger1405 · Answer

@bilalasghar387&nbsp;

Do you have a set a compatibility mode for the "vcredist_x86.exe"or the"MassEffect2.exe"?

Please create a DxDiag in text file format and post it with your next reply.
If you use Windows 7 also go to your Reliability monitor &gt; Press the Windows key and "R" at the same time and copy and paste or type "perfmon /rel" (without the quotes) in the new Window &gt; hit “ENTER” and look if it has entries for the game you have trouble with. If yes double click at the all entrys for the game executable, copy the info to the clipboard, and save it to a text file.
&nbsp;
You can attach the DxDiag text file you created (and the “Reliability monitor” text file as well) to your post in the “Reply” window with the “Choose File” button.&nbsp;

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Mass effect 2 crash on origin launch

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