Sorry to hear about your problem. Unfortunately there's nothing anyone here can do for you.
The AHQ is for "player-to-player" technical self-help and game-play discussions.
We're all just fellow gamers, doin' the best we can...
You need "official" support from the EA Game Advisors.
As the NOTICE at the top-right of every forum says:
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Announcements
For any account maintenance, persona assistance or code related queries, please Contact Us using the Help Center.
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Sounds like you're having account/code issues.
After getting to the Help Center and filling out the required information, (Product/Problem/Platform)
look for the "Chat Now", "Call Now", or "Email Now" buttons, not the AHQ "Ask Now" one. (You've already done that!)
The options you see may vary depending on your region and the time-of-day.
If you select "Chat Now" or "Call Now", be sure you have enough time (at least one hour) to wait before being connected to someone. 😕mileyfrustrated:
Good Luck!
Thanks for responding. I fixed it by myself so, it should be good now.
Glad you got things working. Now go save the Galaxy! 😕mileywink:
In all fairness, the saving doesn't really happen until the third one. 🙂
H,
I don't suppose you could post your fix here as I have the same problem.
Thanks,
A
Hi,
Could you please post how you fixed the issue? I have the same problem and EA official help is utterly useless.
Can you please sheare with us your solution? Because i am experiencing the same problem with you... :/
P.S.: My problem started after the latest update of MS2 Digital Deluxe Edition, about 3 days ago...
