Anonymous
13 years agoMass Effect 2 PC Trilogy Version fails to launch using Origin
Dear EA Customer Support, I am unable to launch Mass Effect 2 from the Origin store. No error message appears and nothing appears to happen when you attempt to launch the game. I have tried to reso...
- ApprovedAnonymous13 years ago
## Update.
I spoke to an EA Advisor via https://help.ea.com/contact-us
I was advised to re-install Origin. I backed up my games then followed the instructions for a clean uninstall here
https://help.ea.com/article/manually-uninstalling-origin
After completing these steps. Re-install Origin, check your Origin Games directory and Origin Cache directory.
Download and install Mass Effect 2.
I didn't need to download the game files again because I had them backed up. My origin version is 9.1.15.109 - 218578.