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Anonymous
13 years ago
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Mass Effect 2 PC Trilogy Version fails to launch using Origin

Dear EA Customer Support, I am unable to launch Mass Effect 2 from the Origin store. No error message appears and nothing appears to happen when you attempt to launch the game. I have tried to reso...
  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    ## Update.

    I spoke to an EA Advisor via https://help.ea.com/contact-us

    I was advised to re-install Origin. I backed up my games then followed the instructions for a clean uninstall here

    https://help.ea.com/article/manually-uninstalling-origin

    After completing these steps. Re-install Origin, check your Origin Games directory and Origin Cache directory.

    Download and install Mass Effect 2.

    I didn't need to download the game files again because I had them backed up. My origin version is 9.1.15.109 - 218578.

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