Mass Effect Andromeda - Terminator achievement bug (3091 kills, Steam PC)

Hello EA Community Team,

I'm experiencing an issue with the Terminator achievement (kill 2,000 enemies) in Mass Effect: Andromeda on Steam PC.

The achievement remains locked despite meeting the requirements multiple times.

Details:

First playthrough: 3,091 enemies defeated.

Second playthrough: over 2,000 enemies defeated.

Steam achievements: 54/55 unlocked.

The Terminator achievement is the only one missing.

Troubleshooting already completed:

Verified the integrity of game files through Steam.

Cleared the EA App cache.

Restarted Steam, EA App, and the game.

Confirmed that the game was running online.

Loaded an older save with 1,998 kills and personally defeated additional enemies to cross the 2,000 threshold again.

Unfortunately, none of these steps unlocked the achievement.

I contacted EA Help under case #256423736. An advisor recommended posting this issue on the EA Forums. The case currently shows the status "No Fix Available."

Could an EA Community Manager or technical team member investigate this issue and advise whether there is a known workaround or a way to correct the achievement tracking?

I can provide screenshots of my in-game kill statistics and Steam achievement progress.

Thank you for your assistance.