Mass Effect Andromeda "You are not allowed access to online features"
Yes, another one of these. After spending many hours over multiple days discussing this issue with both EA and Steam support I was finally told to just report my issue here. In short, you have probably heard this one before. When I boot up Mass Effect Andromeda it greets me with the error message "You are not allowed to access the online features of this game". After following the steps outlined in this ( [PC] Mass Effect Online Access Error in Multiplayer Mode | EA Forums - 9200656 ) forum post to no avail I contacted the EA support for the first time. Over the course of a few hours with multiple support agents attempting to help the end result was, that their internal system does not recognize me owning the game in the first place. They instructed me to reach out to Steam support since I had bought the game through them and ask for "the specifics of the purchase" (The automatic translation making it quite difficult to actually follow what exactly they were trying to tell me by the way). So I did just that, with the Steam Support getting back to me after two days stating that on their end all is fine, I own the game and it is registered in their system. Great, back to EA support I was sent. I explained my issue for what felt like the 100th time and eventually the support agent figured out that yes, indeed, their system does not recognize any ownership on my account of a product key regarding Mass Effect Andromeda. After telling me that they would help me if they could, they said they would report it to their internal team and sent me here to report my issue once more, hence this post. I have seen multiple posts about this reaching back many years. Some are marked as resolved, others aren't. Lets see my luck
Mass Effect 2 begins to launch but then just shuts down
Good evening, I have tried to open my ME2 but cannot get the game to continue. once i "press any key to continue" it just shuts done and gave me the following message in the EA App, "an error on our end caused the lauch to fail. try again a little later". i have clear cache, repaired, uninstalled and re installed, try to open it in steam. nothing works please advise.
Missing multiplayer skill points
I have a confirmed database synchronization error on my account. My Asari Adept character is Rank XX, but the server is only granting me 78 available skill points instead of the 82 I am entitled to at Level 20.I have already performed a Character Level Reset and used a Respec Card, but the point calculation is stuck. Since this is a server-side entitlement issue, can you please perform a manual account sync or a content re-grant for my multiplayer profile to refresh the Rank XX skill point flag? I even tried leveling her to 20 without spending any skill points (tedious!)EA says that my ME:LE is the wrong version
So I've just downloaded Mass Effect Legendary Edition from steam because of the sale. I've been trying to get it to play, but every time EA says the version is out of date and the steam version needs to be uninstalled. Great, so I uninstall the steam version. Uh oh, now it says that I need to download the steam version and uninstall the EA version. The things is that even though it shows the ME:LE in my library. It doesn't offer me the option to uninstall. The download button is completely greyed out. Solutions? Nothing so far! I've tried uninstalling and reinstalling EA app and Steam. I've tried fixing the game files. I've uninstalled and reinstalled the ME:LE several times. I've tried running EA.desktop and EA.launcher as admins in addition to running the ME:LE.launcher as admin. I've tried opening the ME:LE launcher. I've done troubleshooting on EA and I did cache clearing on EA. Nothing has worked so far. I just want to play my game :( Any help is greatly appreciated!
Mass Effect: Andromeda Online Access Error
[EN]Hello/Good evening, I am unable to connect to the Mass Effect Andromeda online server, and this has been the case for several months. I have tried all the support solutions, but they didn't work. Please help me. [FR]Bonjour/Bonsoir je suis dans incapacité de me connecter au serveur en ligne mass effect andromeda et cela depuis plusieurs moi. J'ai essayé toute les solutions du support mais ça n'as pas fonctionner aidez moi ?
Mass Effect Andromeda: Missing Online Access
Hello, a couple days ago I reinstalling Mass Effect Andromeda on my steam account MisterDiego310, to play it again. Since then each time I try to get in the Online Features are disabled with the message: Missing Online Access. I can't Import or Export my character personalization nor can I access the Multiplayer side, and it is very frustrating because 2 years ago I bought and played the game normally, but now this issue is making me reconsider buying EA games if they are going to have this kind of online problems. I followed the troubleshooting guide on the EA Support page, but none of them have worked. I deleted and reinstalled the game, logged off and on and even uninstalled the EA App to check if those things could fix it up but nothing... I also reported and sent a Support description of my problem, I don't know if they attend those things, but I would like to know if there is something else I can do to.
