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Fr00lizi's avatar
2 years ago

Mass Effect Andromeda: Cannot Launch on Steam

Hi.

My issue is as stated in the topic ME:A simply wont lunch from steam.

I tried:

- Reinstalling ME:A

- Deleting and instaling EA app ( which is piece of crap if you ask me)

It worked before the change and after it stopped

I have never ever had a problem with firewall.

FYI after lunchning ME:A steam says its lunching i wait a minute or 2 and than EA APP says that a unknown problem occured and i should restart EA APP or try later.

EA app doesn't  acknowladge that i have ME:A downloaded on my pc.

Much appreciate the help.

PS : Give me origin back

(cm edit - updated title)

4 Replies

  • @Fr00lizi 

    Please clear your temp files:

    • Press the Windows key and "R" at the same time
    • Into the new window, type or copy & paste:  "%temp%"   (Without the quotes.) > hit "ENTER"
    • Now your Windows Explorer should have brought you to the "C:\Users\>your user name<\AppData\Local\Temp" folder. > Delete all files and folders in it.
      (If some files or folders can't be deleted, reboot and try again.)

    Then:

    • Go here and download "Revo Uninstaller". (The freeware version, Portable version works too.)
    • Run "Revo Uninstaller" > Uninstall EA app.
    • At the end of the main uninstall, Revo will ask you which cleaning method you want to use. > Select "Moderate" > Browse
    • If "Remaining registration content found" is displayed > Select All > Delete > Next
    • When "Remaining Data and Folders" is displayed > Select All > Delete
    • Restart the PC > Reinstall the newest version of EA app from here.
    • Test.
  • Trying browsing to your ME:A installed location and add compatibility that the game should run as administrator.

    Also try running the game by double clicking the application file directly instead of steam or ea.
    Worked for me, hope this helps

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @db3632a051fd016d wrote:

    Trying browsing to your ME:A installed location and add compatibility that the game should run as administrator.

    Also try running the game by double clicking the application file directly instead of steam or ea.
    Worked for me, hope this helps


    Love seeing steps that work!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @db3632a051fd016d wrote:

    Trying browsing to your ME:A installed location and add compatibility that the game should run as administrator.

    Also try running the game by double clicking the application file directly instead of steam or ea.
    Worked for me, hope this helps


    Love seeing steps that work!

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