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KaywinnetLeeTam's avatar
KaywinnetLeeTam
Rising Novice
7 months ago
Solved

Mass Effect Andromeda Missing Online Access

Hey I keep getting the missing online access error when launching MEA. I've tried every solution I can find online with no success. Clearing temp files and EA app license, reinstalling the app, etc... Is there anything else I can try?

  • Leucian Have you set up a case with Live Support or reached out to chat to get it resolved yet? That has to be done first so that they can look at the account as they have the ability to resolve this for players.

48 Replies

  • KaywinnetLeeTam's avatar
    KaywinnetLeeTam
    Rising Novice
    7 months ago

    Indeed I got the game at launch, I think I might have had a trial of EA play at some point yes. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    7 months ago

    KaywinnetLeeTam No worries. taking a look. I see that you made a purchase of the game in 2017. Did you ever have an EA Play sub after that in the EA app or in Steam by chance?

  • KaywinnetLeeTam's avatar
    KaywinnetLeeTam
    Rising Novice
    7 months ago

    Sorry for the late reply. I'm playing through the EA desktop app and my ID is:KaywinnetLeeTam

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    7 months ago

    N7LSquall I will have a look. Can you reply with your EA ID please?

    Were you playing through the EA app or through Steam?

  • holger1405's avatar
    holger1405
    Hero+
    7 months ago

    I tagged EA_Shepard because there is probably nothing that can be done on the user side in regards to this problem. 

  • N7LSquall's avatar
    N7LSquall
    Rising Newcomer
    7 months ago

    what's that ^^ mean?  I've got the same problem.  been having this problem for over a year. that's why i don't have much faith in EA anymore. I'm a very reasonable person but answers like that make a person not want to buy EA products like this.  Any real help is much appreciated.   

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