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@DoC5505 Please open both Steam and the EA App as an admin: right-click each one's desktop shortcut and select "Run as administrator." Repair the game through Steam: open your game library, right-click the MELE tile, and select Properties > Local files > Verify integrity of the game files. Then try again to play.
If that doesn't help, do you have other Steam-installed games that require the EA App in order to run, and do they work? If you don't have any to test, that's fine, but if you do, please let me know.
Please also follow the instructions here:
and let me know what you find.
Thank you so much. the solution in the link helped me