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ScottlyRM's avatar
4 years ago
Solved

Mass Effect Legendary Edition Not Launching

Hi, I've been playing since launch without a hitch, but yesterday went to load the game and nothing happened... Launched from steam as usual, it pulls up Origin, logs in, refreshes, disappears, and then nothing happens. 

Tried:

Alternate launcher

Clean re-install of Graphics drivers.

Clearing the Origin Cache

Verifying the game through steam

Disabling Antivirus/Rainmeter/other overlays (Although these weren't interfering with the game a week ago...)

Any suggestions?

DxDiag.txt attached.

  • @ScottlyRM 

    • Hit Windows key and X.
    • Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” whichever option is offered.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
    • If errors are found, notify us. If no errors were found reaped steps 1 & 2.
    • Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
    • The system will start validating soon. If it throws an error, please list it here.
    • After it reaches 100%, hit Windows key and X again.
    • Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
    • Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. >ENTER.
    • Post the message you receive at the end of the processes here.

    Then:

      • Restart your system.
      • look at this guide. to preform a clean uninstall of Origin.
      • Scroll down to "How to uninstall the Origin client the hard way"
      • Follow the instructions to the letter. 
      • reboot.
      • Download this version of the "OriginSetup.exe"
      • Run the installer as Administrator (Right click the "OriginSetup.exe" > Run as an Administrator) > Test.

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