Forum Discussion

4 years ago

Mass Effect Legendary edition not starting on Xbox one Series X.

The game is starting on my Xbox one Series X and once i press a button the game quits and i end back in the Xbox dashboard. I already played the game before and it's updated. Rebooting the Console ...

me legendary edition

EA_David

Community Admin

4 years ago

@wappie If you have a wireless headset, please disable that until you're into a game.

If that's not a factor, you might want to test on another account? If the issue persists, a reinstall of the game may be warranted.

TychoCritical
4 years ago
Is this something they plan to fix? I have some Astro A50s that are assigned as soon as my console boots. So, I guess I can't use my wireless headphones. My other option is silence. Hardly worth $60 to replay a game in silence that had sound 14 years ago.
- EA_David
  Community Admin
  4 years ago
  @TychoCritical Yes, this is being worked on, we'll let folks know when there's an update.
  
  @wearilessfish Thanks for the confirmation.
  - wearilessfish
    4 years ago
    @EA_David my pleasure
wearilessfish
4 years ago
I had the same problem, Until I followed your instructions. I turned of my my wireless headset off. the re-booted the game, got passed press any button, turned headset back on . now works fine.
Thank you for your solution. hope it is patched soon.
with thanks,
Wearilessfish.